The table below sets-out some of the most frequently selected shipping options and last mile shipping services use by eBay sellers, which have been approved for use by eBay. Please try to use an appropriately matching shipping option and service in the below table, to avoid engaging in activities which may be deemed to constitute Shipping Service Downgrade Behaviors (as hereinafter defined).
If you chose to use a shipping option and matching service that is not listed in the below table, you must make sure to follow these two principles, to avoid being deemed to have engaged in Shipping Service Downgrade Behavior:
- Principle 1: The shipping service delivery time must meet the shipping time requirements of the shipping option that the buyer selected.
- Principle 2: When the buyer selected a shipping option which specified the carrier name, for example, “UPS Surepost”, you must either (i) use the selected shipping service; or (ii) upgrade to a better service from the specified shipping carrier (in the present example, this would be UPS).
Failure to abide by either of the above principles, will be defined as engaging in Shipping Service Downgrade Behavior.
Shipping Options and Approved Matching Services
US Site:
| Shipping Option Type | Shipping Option Name | Shipping Service that Matches the Shipping Option |
| Economy services | Economy Shipping (1 to 10 business days) | USPS Priority Mail UPS Next Day Air UPS 2nd Day Air UPS 3 Day Select FedEx 2Day USPS First-Class Mail/Package Service FedEx Ground/ FedEx Ground Home Delivery UPS Ground Shipping DHL SmartMail Parcel Expedited UPS SurePost UPS Mail Innovations USPS Parcel Select (Only allow for P&A item) FedEx SmartPost DHL SmartMail Parcel Ground USPS Retail Ground |
| UPS Surepost (1 to 6 business days) | UPS SurePost UPS Next Day Air UPS 2nd Day Air UPS 3 Day Select UPS Ground Shipping |
|
| USPS Parcel Select Ground (2 to 9 business days) | USPS Parcel Select (Only allow for P&A item) USPS Retail Ground USPS First-Class Mail /Package Service USPS Priority Mail |
|
| FedEx SmartPost (2 to 8 business days) | FedEx SmartPost FedEx Ground/ FedEx Ground Home Delivery FedEx 2Day |
|
| DGM SmartMail Ground (3 to 8 business days) | DHL SmartMail Parcel Ground DHL SmartMail Parcel Expedited |
|
| USPS Retail Ground (2 to 9 business days) | USPS Retail Ground USPS First-Class Mail /Package Service USPS Priority Mail |
|
| Standard services | Standard Shipping (1 to 5 business days) | USPS Priority Mail UPS Next Day Air UPS 2nd Day Air UPS 3 Day Select FedEx 2Day USPS First-Class Mail/Package Service FedEx Ground/ FedEx Ground Home Delivery UPS Ground Shipping DHL SmartMail Parcel Expedited |
| USPS First Class (3 to 5 business days) | USPS First-Class Mail /Package Service USPS Priority Mail |
|
| FedEx Ground or FedEx Home Delivery (1 to 5 business days) | FedEx Ground/ FedEx Ground Home Delivery FedEx 2Day |
|
| UPS Ground (1 to 5 business days) | UPS Ground Shipping UPS Next Day Air UPS 2nd Day Air UPS 3 Day Select |
|
| DGM SmartMail Expedited (2 to 5 business days) | DHL SmartMail Parcel Expedited | |
| Expedited services | USPS Priority Mail (2 to 5 business days) | USPS Priority Mail |
UK Site:
| Shipping Option Type | Shipping Option Name | Shipping Service that Matches the Shipping Option |
| Economy services | Other courier (3 to 5 days) (3 to 5 working days) | Royal Mail Tracked 24 Royal Mail Tracked 48 Hermes Standard Service Hermes Next Day Service Yodel Xpect Yodel Xpress DPD Next Day DPD Two Day Royal Mail Untracked 24 Royal Mail Untracked Letter 24 Royal Mail Untracked 48 Royal Mail Untracked Letter 48 |
| Other Courier 5 days (5 working days) | ||
| Other Courier 3 days (3 working days) | ||
| Royal Mail Tracked 48 (2 to 3 working days) | Royal Mail Tracked 48 Royal Mail Tracked 24 |
|
| Royal Mail 2nd Class (2 to 3 working days) | Royal Mail Tracked 24 Royal Mail Tracked 48 Royal Mail Untracked 24 Royal Mail Untracked Letter 24 Royal Mail Untracked 48 Royal Mail Untracked Letter 48 |
|
| Royal Mail 48 (2 to 3 working days) | ||
| Royal Mail 2nd Class Letter / Large Letter (2 to 3 working days) | ||
| Hermes Tracked (2 to 3 working days) | Hermes Standard Service Hermes Next Day Service |
|
| Standard services | Other 48h courier (2 working days) | Royal Mail Tracked 48 Royal Mail Tracked 24 Yodel Xpect Yodel Xpress DPD Next Day DPD Two Day Hermes Next Day Service Royal Mail Untracked 24 Royal Mail Untracked Letter 24 |
| Royal Mail 1st Class (1 to 2 working days) | Royal Mail Tracked 24 Royal Mail Untracked 24 Royal Mail Untracked Letter 24 |
|
| Royal Mail 1st Class Letter / Large Letter (1 to 2 working days) | ||
| Royal Mail 24 (1 to 2 working days) | ||
| Yodel 48 (2 working days) | Yodel Xpect Yodel Xpress |
|
| Hermes Next Day (1 working day) | Hermes Next Day Service | |
| DPD Two Day (2 working days) | DPD Next Day DPD Two Day |
|
| Royal Mail Tracked 24 (1 to 2 working days) | Royal Mail Tracked 24 |
DE Site:
| Shipping Option Type | Shipping Option Name | Shipping Service that Matches the Shipping Option |
| Economy services | Deutsche Post Bücher-/Warensendung (2 bis 4 Werktage) | Deutsche Post Bücher- und Warensendung 500/1000 (Book and Merchandise shipment 500/1000) Deutsche Post Porto Brief / Postkarte (Letter Mail/Postcard) Deutsche Post Einschreiben (Registered Mail) DHL Päckchen DHL Paket DHL ExpressEasy |
| Standard services | Paketversand (1 bis 2 Werktage) | DHL Päckchen DHL Paket DHL ExpressEasy DPD Classic (Package) GLS Paket (Parcel) |
| Sonstige (1 bis 2 Werktage) | ||
| Sonder-/Speditionsversand (1 bis 3 Werktage) | DHL Päckchen DHL Paket DHL ExpressEasy DPD Classic (Package) GLS Paket (Parcel) Hermes Päckchen Hermes Paket |
|
| DHL Päckchen (1 bis 2 Werktage) | DHL Päckchen DHL Paket DHL ExpressEasy |
|
| DHL Paket (1 bis 2 Werktage) | DHL Paket DHL ExpressEasy |
|
| DPD Classic (1 bis 2 Werktage) | DPD Classic (Package) | |
| Deutsche Post Brief (1 bis 2 Werktage) | Deutsche Post Porto Brief / Postkarte (Letter Mail/Postcard) Deutsche Post Einschreiben (Registered Mail) DHL Päckchen DHL Paket DHL ExpressEasy |
|
| Hermes Päckchen (1 bis 3 Werktage) | Hermes Päckchen Hermes Paket |
|
| Hermes Paket (1 bis 3 Werktage) | Hermes Paket | |
| GLS Paket (1 bis 2 Werktage) | GLS Paket (Parcel) | |
| Expedited services | DHL Freight Domestic (2 bis 3 Werktage) | DHL Freight |
AU Site:
| Shipping Option Type | Shipping Option Name | Shipping Service that Matches the Shipping Option |
| Standard services | Standard Parcel Delivery (2 to 6 business days) | Australia Post Parcel Post Australia Post Express Post |
| Standard Parcel Delivery – Registered (1 to 6 business days) | ||
| Australia Post Standard Parcel (2 to 6 business days) | ||
| Australia Post Standard Parcel + Registered (2 to 6 business days) | ||
| Freight: Large and bulky items (5 to 10 business days) | Direct Freight – Road Express Toll IPEC |
|
| Australia Post Domestic Regular Letter Untracked (3 to 8 business days) | Australia Post Regular Letters Australia Post Domestic Letter with Tracking Australia Post Parcel Post Australia Post Express Post |
|
| Australia Post Domestic Regular Letter With Tracking (2 to 7 business days) | Australia Post Domestic Letter with Tracking Australia Post Parcel Post Australia Post Express Post |
|
| Express services | Express Parcel Delivery (1 to 3 business days) | Australia Post Express Post |
| Australia Post Express Parcel (1 to 3 business days) | ||
| Fastway Couriers (1 to 12 business days) | Fastway Couriers Aramex Standard Delivery Service |
FR Site:
| Shipping Option Name | Shipping Service that Matches the Shipping Option |
| Autre mode d’envoi (3 à 5 jours ouvrés) | La Post Letter verte/Ecopli La Post Letter Suivie La Post Letter recommandée La Post Letter Prioritaire GLS Business Parcel Colissimo Parcel |
| Lettre verte/Ecopli (2 à 4 jours ouvrés) | |
| Colissimo Recommandé (1 à 2 jours ouvrés) | Colissimo Parcel |
| Colissimo (1 à 2 jours ouvrés) | |
| Lettre recommandée (1 à 3 jours ouvrés) | La Post Letter recommandée La Post Letter Prioritaire GLS Business Parcel Colissimo Parcel |
| Lettre Suivie (1 à 3 jours ouvrés) | La Post Letter Suivie La Post Letter recommandée La Post Letter Prioritaire GLS Business Parcel Colissimo Parcel |
| Lettre prioritaire (1 à 2 jours ouvrés) | La Post Letter Prioritaire |
IT Site:
| Shipping Option Name | Shipping Service that Matches the Shipping Option |
| Altro corriere 3-5 giorni (3 o 5 giorni lavorativi) | Poste Italiane Posta1 Pro Poste Italiane Posta Massiva Poste Italiane Posta Raccomandata 1 Business Poste Italiane Crono Economy Poste Italiane Poste Delivery Business Standard Poste Italiane Poste Delivery Business Express Bartolini Parcel GLS Business Parcel SDA Crono Economy |
| Posta 1 standard (1 o 4 giorni lavorativi) | Poste Italiane Posta1 Pro Poste Italiane Posta Massiva Poste Italiane Posta Raccomandata 1 Business Poste Italiane Crono Economy Poste Italiane Poste Delivery Business Standard Poste Italiane Poste Delivery Business Express |
| Posta 4 piccolo standard (2 o 6 giorni lavorativi) | Poste Italiane Posta4 Pro Poste Italiane Posta1 Pro Poste Italiane Posta Massiva Poste Italiane Posta Raccomandata Poste Italiane Posta Raccomandata 1 Business Poste Italiane Posta Raccomandata Pro Poste Italiane Posta Raccomandata Smart Poste Italiane Crono Economy Poste Italiane Poste Delivery Business Standard Poste Italiane Poste Delivery Business Express |
| Posta raccomandata standard (2 o 5 giorni lavorativi) | Poste Italiane Posta Raccomandata Poste Italiane Posta Raccomandata 1 Business Poste Italiane Posta Raccomandata Pro Poste Italiane Posta Raccomandata Smart |
| Posta raccomandata extra standard (2 o 5 giorni lavorativi) | |
| Posta assicurata (2 o 5 giorni lavorativi) | Posta Assicurata (Insured Mail) Posta Assicurata Smart (Insured Mail Smart) |
| Poste delivery standard (2 o 4 giorni lavorativi) | Poste Italiane Crono Economy Poste Italiane Poste Delivery Business Standard Poste Italiane Poste Delivery Business Express |
| Paccocelere 3 (1 o 3 giorni lavorativi) | Poste Italiane Paccocelere 3 |
| Altro corriere 48 ore (1 o 2 giorni lavorativi) | Poste Italiane Posta Raccomandata 1 Business Poste Italiane Poste Delivery Business Express |
| IoInvio (1 o 3 giorni lavorativi) | IoInvio Parcel |
| Altro corriere 24 ore (1 giorno lavorativo) | |
| DHL Express (1 giorno lavorativo) | DHL Express |
Table 3: eBay Banned Shipping Services*
| Market | Banned Service | Carrier |
| United States | USPS Parcel Select Service
（Parts & Accessories category is allowed to use this service, other categories are not allowed to use this service） |
USPS |
| Germany | Warenpost | Deutsche Post |
*Please note that in above table, we have only banned the specific shipping service, not the entire carrier.