3-month Free Store Subscription Program Terms and Conditions

WHAT IS THE PROMOTION?

Eligible eBay sellers who have been invited to participate by email or by a message in My eBay Messages and have actively subscribed to the Monthly or Yearly Basic eBay Store on ebay.com/ebay.co.uk/ebay.de during the Announced Promo Period will pay no Subscription fee related to their subscription to an eligible eBay Store during the Promotional Subscription Period.

Please note: Your eBay Store subscription will automatically renew after the Promotional Subscription Period. Your eBay Store subscription will be deemed to start on the day you sign up in accordance with the Store terms.

  • If the last day of the Store promotion is different from the last day of the calendar month, you will be charged for the remaining days of the running month. The charge will be billed on the last day of the month in which the promotion ends.
  • If you wish to cancel your Store subscription after the promotion period and want to avoid the extra fees as per the previous point, please cancel your promotion on the last day of the month, prior to end of the promotion period.
  • If you have opted for a basic store in the last 6 months you will be eligible for Free Premium/Anchor/Enterprise store.
  • If you have opted for a premium store in the last 6 months you will be eligible for a Free Anchor/Enterprise store.
  • If you have opted for an anchor store in the last 6 months you will be eligible for the Free Enterprise store.
  • If you have opted for an enterprise store in the last 6 months you will not be eligible for any store.

WHO IS ELIGIBLE?

Sellers must be registered as a resident in one of the following countries*

To take part in this promotion, sellers must have been invited to participate. Sellers that have been invited to participate will have received an email and/or a message in My eBay Messages.

Participation is linked to the seller’s account and is non-transferable.

The promotion is valid only for one account that has been invited to participate by email or by a message in My eBay Messages, even if the seller has other active eBay accounts.

Only sellers who have an eBay seller account and have placed their credit card on file are eligible.

Only sellers whose accounts meet eBay’s minimum seller performance standards are eligible. Please view your Seller Dashboard to verify whether your account is currently meeting the required standards.

Please refer to «How do I get the Promotional Rate?» and «Summary of Restrictions & Exclusions» for more details.

*Singapore, Malaysia, Thailand, Indonesia, Philippines and Vietnam. 

WHEN IS IT?

Promotion Period” means 1 October 2023 to 31 December 2023.

The Promotional Subscription Period starts and applies for the next 3 calendar months, during which the seller pays no fees for their eligible Store subscription.

HOW DO I GET THE PROMOTIONAL RATE?

Sellers will not see the discount in the subscription flow. The subscription fee discount will be applied to their account during the billing cycle immediately after they subscribe.

STORE CANCELLATION INFORMATION

A Store subscription will be deemed to start on the day of sign-up and will remain active after the Promotional Subscription Period at the level and term selected during sign up.

  • If the last day of the Store promotion is different from the last day of the calendar month, you will be charged for the remaining days of the running month. The charge will be billed on the last day of the month in which the promotion ends.
  • If you wish to cancel your Store subscription after the promotion period and want to avoid the extra fees as per the previous point, please cancel your promotion on the last day of the month, prior to end of the promotion period.

Learn more about how to downgrade or cancel a subscription.

For the Yearly Store subscription, a one-year commitment period is required. If a Seller downgrades or cancels the Yearly Store subscription at any time prior to the last month of their subscription, outside of the Promotional Subscription Period, the seller will be charged an early termination fee.

The maximum value of the fee discount received for this promotion will be based on the eBay store level that is selected during sign up.

SUMMARY OF RESTRICTIONS & EXCLUSIONS

Please take time to read the full terms for all the details.

eBay store fees, terms, and benefits will still be in effect.

This promotion is only valid for subscriptions on www.ebay.com/www.ebay.co.uk/www.ebay.de.

Any sellers who have NOT been invited to participate are not eligible.

Any sellers with accounts that are «Suspended» and/or «on hold» are excluded.

Sellers who have been invited to participate, have clicked Accept offer, but have not actively subscribed to eligible eBay Store during the Announced Period will not be able to participate in this promotion.

Sellers who have been invited to participate, have actively subscribed to eligible eBay Store, but have not clicked Accept offer during the Announced Period before subscription will not be able to participate in this promotion.

The Promotional Rate does not apply to eBay Store subscriptions with a start date prior to the date you received the promotional offer. Additionally, the Promotional Rate will not apply to eBay Store subscriptions that have happened after the Announced Period.

PROMOTION GENERAL TERMS & CONDITIONS

If you participate in this Promotion you will be deemed to have acknowledged and agree to the following terms and conditions (the “Promotion T&Cs”):

  1. Only the eBay Sellers who have been invited to participate by email and/or by a message in My eBay Messages and/or see the offer in their “Promotional Offers” in “My eBay “may participate in this Promotion.
  2. If you participate in this Promotion you may not participate in other eBay promotion during the Promotion Period.
  3. Your participation does not guarantee that you will be entitled to any incentive under this Promotion.
  4. Participating eBay accounts are responsible for all its activities on eBay and remain solely liable for all risks relating thereto or arising therefrom.
  5. You warrant and represent to eBay that all personal information that you provide to eBay is valid and accurate and acknowledge that if there is any fraud or inaccuracy in the information provided to us, or misappropriation of third-party information, eBay has the right, amongst other things, to disqualify any or all of your eBay accounts from participating in the Promotion.
  6. All submission times shall be based on the time logs recorded in eBay systems. eBay will not be liable for any failure or delay, inaccuracy, or incompleteness of the information caused by the participant’s error or negligence, or any other types of failure that may occur during transmission.
  7. eBay will not be liable for any operational, telecommunications, or technical errors or failures that may affect the participant’s ability to participate in this Promotion.
  8. Employees and related personnel of eBay and its subsidiaries as well as related affiliates, and their immediate family members (spouse, parents, children, siblings, and their spouses) and any individuals living with them, are restricted from participating in this Promotion.
  9. Incentives resulting from this Promotion cannot be transferred, redeemed, exchanged, or combined with other offers, discounts, or promotional offers.
  10. Where applicable, Incentives will be paid in accordance with eBay Policy and such currency exchange rate as may be adopted by eBay at that time.
  11. If applicable, eBay shall bear the remittance charges as may be imposed by any applicable payment service providers for remitting Incentives to you. You shall bear any charges that are imposed by such payment service provider for receiving such monies from eBay.
  12. eBay shall not be liable for any loss or damages arising from any inaccurate price information of any listing participating in the Promotion.
  13. eBay retains the right to pursue any claim for Incentive already paid to disqualified accounts at any time, or to seller accounts that do not agree to return any subsidies wrongly paid out by eBay under this Promotion.
  14. You acknowledge that except for the Incentives, no other fees shall be payable by eBay to you, and no revenue sharing shall accrue to you under these Promotion T&Cs. 
  15. You shall bear your own costs and expenses relating or incidental to the operation of your eBay Accounts and/or the purchase of any services or features that you use on any eBay Site. 
  16. You may not disclose or publicise the Confidential Information to any third party including to any current or former eBay Sellers or Buyers.
  17. The restrictions under Paragraph 16) do not apply to the extent that you are required to disclose the Confidential Information (i) to your immediate family, (ii) to your attorney, accountant, auditor, tax preparer or financial advisor, or (iii) under applicable law or as otherwise required by any order of a court of competent jurisdiction. If you do disclose the Confidential Information, you must ensure the person to whom you disclose the Confidential Information is aware of, and fully complies with, the obligations under Paragraph 16) as if they were themselves subject to these Promotion T&Cs.
  18. The obligations under Paragraph 16 continue after the expiration or termination of the Promotion.
  19. This Promotion is offered pursuant to and governed by the eBay User Agreement and the terms and conditions set out therein. You must at all times during the Promotion Period fully meet and comply with the eBay Policies, including the eBay User Agreement, Verified Rights Owner policies, Prohibited and Restricted item policies, and eBay User Privacy Notice. The eBay Policies are incorporated into these Promotion T&Cs by reference and if there is any conflict, ambiguity or incons