Must-know Policies for Beginners

Do the right thing from Day 1 and be amazed with the results!

Whether you are a new or seasoned seller, you must know eBay’s selling policies like the back of your hand. But in case any of this information has slipped your mind, we have it right here, just for you.

Intellectual property and the VeRO program

Unsure about what falls under Intellectual Property? Need more clarification on the VeRO programme? We’ve got you covered.

Duplicate Listings

Same same but different? Uh Oh! That’s not quite right! Duplicate listings are one of the main things you need to avoid when selling on eBay. But understanding what this means can get a bit confusing.

Digital delivered good policy

Electronically delivered goods can only be listed by eBay approved sellers and must follow our policy.

Prescription and over-the-counter drugs policy

Prescription drugs, or drugs containing prescription strength medication, are not allowed on eBay.

eBay Money Back Guarantee Policy

eBay Money Back Guarantee covers most transactions on eBay. It means buyers can get their money back if an item didn’t arrive, is faulty or damaged, or doesn’t match the listing.

eBay Seller Protection Policy

You can sell with confidence because our dedicated seller protection team works around the clock to enforce policies and track problems before they start.